Thursday, November 18, 2010

Going the Extra Mile

I am proud of my AllStars. They've shown that AirAsia is not only at low cost airline. We're going to get together only better and better here.

I am on a regular basis with the passenger Air Case 6 BR old son. My son has fascinated with AirAsia fleet of aircraft, and it is a collection of model aircraft. Last Sunday, sept 12th, we went to the Pavillion shopping mall, and thus REDMEGASTORE booth. He was excited and wanted the A330-300 x-tra long model aircraft. To our disappointment, the counter is a woman, however, is the second family sold the last. The woman told us to purchase the second booth LCCT itself go. So drove all the way from an existing Pavillion.When we got there, unfriendly booth woman told us he is carrying on that form template, and other support will be offered was really shocked. my son, so went and asked around and was referred to the counter R16.

I met Lloyd Ferguson there. Mr. Ferguson picked up directly linked to the listening dilemma and talked about with someone is trying to find ways to help me from your phone. When he or she shall be responsible for up to a maximum of the phone, he called staff had to request extra ordinary Prithivi Thomas to make, in particular, for me.Mr. Prithivi Thomas ran to the jiff find all outbound aircraft of his dream to buy my son A330-300 x-tra long aircraft template. He was back to 15minutes purchase!!Do not Imagine the joy that shone in the eyes of the 6-year-old boy, when he was presented the model of the aircraft.

Lloyd Ferguson, through that, and that the efforts to make additional Prithivi Thomas plain it has exceeded all expectations of the customer service and the most important thing is made of a little boy dreams come true that evening. [1] [2] ever had I imagined that Air Asia is dedicated to the personnel, which showed a genuine customer service, and take such efforts to help the customers of such ordeals such as yourself.

I hope that this compliment achieved by Tony Fernandez, so he knows that he is Exemplary personnel, such as Lloyd Ferguson, and that the Prithivi Thomas, which operate everyday arrives but brings Hope, a smile and many joys, for example, as a matter of fact, you really a gem in the heart of the Air thing that performs all of the Lloyd Ferguson and Prithivi Thomas difference!

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